Our policy

Privacy Policy

Last updated: September 12, 2026

Womello operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the "Services"). Womello is powered by Shopify, enabling us to deliver these Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail in matters related to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand how we collect, use, and disclose your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data that cannot reasonably be linked to you. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information:

Contact Information, such as your name, billing/shipping address, phone number, and email address.
Financial Information, including credit/debit card numbers, payment method, and transaction details.
Account Information, such as username, password, preferences, and settings.
Transaction Data, including viewed, added, or purchased items, returns, or exchanges.
Communication Data, such as the content of your messages when contacting our support team.
Device Data, like browser, device info, network, IP address, and other unique identifiers.
Usage Data, related to your interactions and navigation within our Services.

Sources of Personal Information

We may collect personal information from:

Directly from you, when you create an account, place an order, or contact us.
Automatically, through cookies, analytics tools, and device interactions.
Service Providers, acting on our behalf (e.g., payment processors, shipping providers).
Partners or Third Parties, such as Shopify.

How We Use Your Personal Information

Depending on your interaction with us, we use your personal information for purposes including:

To Provide, Personalize, and Improve Services, including order fulfillment, account management, returns, delivery, and product recommendations.
Marketing and Advertising, such as promotional emails, SMS, or targeted online ads.
Security and Fraud Prevention, including account verification and activity monitoring.
Customer Support, including responding to inquiries or troubleshooting.
Legal Compliance, such as responding to legal requests or enforcing our policies.

How We Share Your Personal Information

We may share your personal information in the following circumstances:

With Shopify, vendors, and service providers performing functions on our behalf (e.g., cloud storage, order fulfillment).
With Business and Marketing Partners, to deliver personalized advertising or promotions based on user behavior.
At Your Direction, such as to process orders or integrate social media logins.
With Affiliates or Group Entities.
During Business Transactions, including mergers, acquisitions, or legal proceedings.

Relationship with Shopify

Our store is hosted by Shopify, which processes your personal data to support and improve your experience. Information you submit via our Services will be shared with Shopify and may be transferred to jurisdictions outside your country. Shopify may use aggregated data to improve its platform and services. Shopify is responsible for the processing of your personal information for these purposes. For more on Shopify's privacy practices, please visit https://privacy.shopify.com/en.

Third-Party Sites and Links

Our Services may contain links to third-party websites or services. These platforms have their own privacy policies, and we are not responsible for the practices or content on those sites. We advise reviewing their terms before sharing any personal information.

Children's Data

Our Services are not intended for children under the legal age of majority. We do not knowingly collect personal data from children. If a child has submitted information to us, a parent or guardian may contact us to request deletion.

Data Security and Retention

While we implement measures to safeguard your personal data, no security system is 100% secure. We advise avoiding unsecure channels when sharing sensitive information. We retain your data for as long as necessary to fulfill service obligations, resolve disputes, or comply with legal requirements.

Your Rights and Choices

Depending on your location, your rights may include:

Access: Request to see the personal data we hold.
Deletion: Ask us to delete your personal information.
Correction: Request correction of inaccurate data.
Data Portability: Obtain a copy of your personal information.
Marketing Preferences: Opt-out of promotional messages at any time.

If you're located in the UK or EEA, you may also:

Object to Processing or request restriction.
Withdraw Consent where applicable.

To exercise any of these rights, contact us using the details below.

Complaints

You may contact us to file a complaint. If you're unsatisfied with our response, you can appeal or contact your local data protection authority.

International Transfers

We may transfer your data outside your country. Where applicable, we use standard contractual clauses or approved mechanisms to ensure adequate data protection.

Changes to This Policy

We may revise this Privacy Policy as needed. Changes will be posted here with an updated "Last updated" date and other notices as required by law.

Contact Us

For questions about this policy or to exercise your rights, email us at info@womello.com.

For purposes of applicable data protection law, we are the data controller for your personal information.